[email protected]MON-FRI 9:00AM-5:00PM | SAT 9:30AM-3:00PMf

Providing Honest In-Home Service for Over 45 Years

  • • Service & Sales Warrantied
  • • Senior & First Responder Discounts
(203) 846-1743
BBB Accredited Business A+ RatingEPA Certified by Mainstream Engineering

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Over 75,000 Customers Serviced Since 1980
Skilled appliance technician at work

Skilled Technicians

Our Technicians Have Over 75 Years of Combined Experience and are EPA Certified.

With years of hands-on experience, our technicians have the skills to quickly identify and resolve issues, ensuring that your appliances are restored to optimal performance. We take pride in our expertise and commitment to delivering quality repairs every time.

Reconditioned appliances showroom

Reconditioned Appliances

Reconditioned Appliances

Our Appliances are tested, CLEANED & SANITIZED. EACH UNIT COMES WITH A 6 MONTH 100% WARRANTY AND AFTER THAT YOU GET 20% OFF OF PARTS & LABOR FOR AS LONG AS YOU OWN IT!

DeMassa Appliance Service team
Honest Service, Reliable Repairs

About Us

DeMassa Appliance Service

Ralph DeMassa began DeMassa Appliance Service in 1980 out of his garage and has been at the Main Avenue store since 1982! In 2019, his daughter Tracey DeMassa-Lee joined the team with the intention of carrying on the family business someday after Ralph retires. While Tracey runs the day-to-day operations, Ralph is focused on working in the shop, sharing his knowledge, as well as assisting with training and enhancing our systems.

DeMassa Appliance Service has been providing personalized customer service for over 45 years in lower Fairfield County. When you call us, you'll be speaking with a knowledgeable service professional who truly values your time and business. Our staff has over 75 years of customer experience. We service Norwalk, Westport, Wilton, Fairfield, Black Rock, Southport, Weston, Easton, Ridgefield, New Canaan, Darien, Stamford, Greenwich, Cos Cob, and Riverside.

Products

Reconditioned Appliances

Services

Appliance Repair Service

Languages

English • Spanish

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Our Services

Trusted In-Home Repairs

Expertise and experience in the field make all the difference. DeMassa Appliance Service has been in business since 1980 and has over 75 years of combined technical experience. No matter the age or what may be wrong with your appliance, we will know how to fix it.

We provide convenient in-home repairs for all major appliance brands. Our technicians are highly trained and EPA certified, with the knowledge and skills to diagnose problems quickly and repair them correctly the first time. They stay up to date with the latest industry standards and technologies, allowing us to service a wide range of appliances, new and old.

We are committed to offering reliable service with minimal disruption to your daily life.

75,000+
Customers
Serviced
Since 1980!
Washers

Washers

We fix common issues like leaking, not draining, not spinning, and failure to start, with quick diagnostics and dependable service you can trust.

Dryers

Dryers

We service both gas and electric dryers that won't heat, won't start, or won't dry properly. Fast diagnostics and reliable repairs to keep your laundry moving.

Refrigerators

Refrigerators

From warm fridges to leaking or noisy units, we repair most refrigerator issues quickly to protect your food and restore proper cooling.

Stoves

Stoves

We fix burners that won't light, ovens that won't heat evenly, and control problems on gas and electric ranges for safe, reliable cooking.

Dishwashers

Dishwashers

Not draining, not cleaning, or leaking? We diagnose and repair dishwasher problems to get your kitchen back to normal with dependable results.

Microwaves

Microwaves

We repair built-in and countertop microwaves with heating, door, and control issues so you can get back to quick, convenient cooking.

OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★OVER 45 YEARS ★ OVER 75,000 CUSTOMERS SERVICED ★ TRUSTED FOR OVER 45 YEARS ★

Time Tested Appliance Repairs You Can Count On!

Appliance Repair

Appliance Repairs

At DeMassa Appliance Service, we believe in the power of honest and up-front services. We never charge you any hidden or unexpected fees. You can trust us to repair your appliance quickly and efficiently. We focus on delivering exceptional repairs the first time around, so you won't have to deal with recurring issues. Our transparent pricing and commitment to no hidden fees ensures you get the best value for your investment.

Reconditioned Appliances

Reconditioned Appliances

If you are looking to buy reconditioned appliances at great prices, turn to us! With every purchase, you will receive a 6-month 100% warranty and then 20% off of parts and labor for as long as you own the unit.

Our reconditioned appliances are carefully selected and thoroughly inspected, ensuring they meet the highest standards of quality and functionality. We offer the perfect balance of affordability and reliability for those looking to get more value for their money.

It's the best warranty in town!

Trustworthy Servicemen

Trustworthy Servicemen

Our service technicians bring together more than 75 years of combined hands-on experience in appliance repair, giving customers confidence that their equipment is being handled by true professionals. Each technician is highly trained and EPA certified, with the knowledge and skills to diagnose problems quickly and repair them correctly the first time.

You can rest assured knowing that your appliances are in expert hands. We go the extra mile to ensure every repair is done with precision and care, so your appliances continue to perform for years to come.

We Service All Major Brands Including...

Major appliance brands serviced including Bosch, GE, LG, Samsung, Whirlpool, KitchenAid, Miele, Sub-Zero, Viking, Wolf and many more

We Sell Reconditioned Appliances

Reconditioned appliances full suite
Home appliances collection display
Appliance product showcase
Washers dryers refrigerators display

The above units are examples of our inventory which changes very frequently. So come visit our showroom to see what is currently in stock!

279 Main Ave (RT.7), Norwalk, CT 06851

What Our Customers Are Saying

Pachas

Pachas

"I had the coolest call with Tracey from DeMassa Appliance where I called to schedule a repair visit but her advice was pretty much a class in sales. Not pushy, listening to what your problem is, giving advice on what's best for you as a buyer, and not looking to make a quick sell. These are the type of businesses that move our community and city..."

C

Chris M.

"DeMassa Appliance has been servicing our appliances for years. Always honest, always reliable. Ralph and his team are the best in Fairfield County!"

J

Jennifer L.

"Tracey was incredibly helpful and knowledgeable. They fixed our washer quickly and at a fair price. Highly recommend to anyone in Norwalk and surrounding areas."

Get Support for Your Problem

Give us a call or fill out the form below to request an appointment. Someone from our office will get in touch with you as quickly as possible to schedule your appointment.

Business Hours

Mon – Fri: 9:00 am – 5:00 pm

Saturday: 9:30 am – 3:00 pm

Looking for a Part?

Trying to track down a hard-to-find, backordered, or discontinued part? We carry many of these parts in our inventory, and if we don't have it in stock, we'll research it for you. Simply fill out the form below to get started.